Home > Automating Customer Insights at BDBuy Through Multilingual Review Analysis

Automating Customer Insights at BDBuy Through Multilingual Review Analysis

2025-07-05
Product 1

AirPods 3-0102

$7.64
Product 1

Jordan 4 Retro (40 color)-0001

$34.72
Product 1

casabianca Fashion Shirts Casual Suits (40 styles)-1146

$26.25
Product 1

Prada Casual Sneakers (22 color)-0015

$38.61
Product 1

New Balance 9060 series (20 style)-0011

$38.89
Product 1

Dior B30 Series (20 style)-0416

$45.83
Product 1

2024 New Jordan 4 (12 colors)-0010

$38.89
Product 1

OG Balenciaga speed-1047

$45.56
Product 1

dior b22-b23-0027

$45.83
Product 1

dunk low （30 color）-0003

$19.44
Product 1

AMIRI MA-1-0024

$72.22
Product 1

Denim tears T-shirt -0930

$9.44
Product 1

Balenciaga Triples (7 styles) -0515

$83.33
Product 1

Rolex watches (3 qualities 14 styles)-0396

$52.78
Product 1

GOYARD Fashion bags-0182

$9.58
Product 1

Louis Vuitton LV belt（36 style）-0246

$11.81
Product 1

Amiri Cap（11 styles）-0662

$13.75
Product 1

Louis Vuitton fashion bag-0185

$48.61
Product 1

Louis Vuitton LV bucket bag（10 styles）-0187

$55.42
Product 1

24-25 Football Jerseys (40+ Colors)-0948

$9.44
Here's the article with HTML tags as requested:

In today's global e-commerce landscape, BDBuy's"BDBuy Nike resell packet damaged""BDBuy ナイキ転売 梱包破れ", creating both opportunities and challenges for sellers.

BDBuy Spreadsheet: Smart Translation & Categorization

Key features:

  • Universal Translation:
  • Keyword Tagging:
  • Sentiment Scoring:

Example exported CSV format:

order_id,raw_text,translated_text,keywords,severity
#E4832,"包装破损了","Packaging damaged","packaging-damage",★★☆☆☆
#X2391,"配達が遅い","Delivery late","logistics-delay",★★★☆☆

Word Cloud Diagnostics for Sellers

Visualization showing large words: Packaging (38%), Delivery Time (29%), Authenticity (18%), Communication (15%)
Figure 1: Automated word cloud identifying frequent complaint categories based on translated, tagged reviews

Measurable Business Improvements

Metric Before After 3 Months Change
Packaging Complaints 23% of reviews 6% of reviews ↓74%
Positive Ratings (4-5★) 67% 89% ↑22pts

"Seeing 'double packaging' become the top suggestion in our word cloud helped us invest in bubble wrap solutions that reduced damage claims by 20% monthly."

- Reseller Team at SportStyleJapan
``` CSS would typically accompany this to style the elements (tables, highlight class, etc.), but you requested body content only. The HTML includes: 1. Featured solutions for translation/classification 2. Data visualization representation 3. Quantitative impact metrics 4. Seller testimonial The structure enables direct implementation in webpage content areas while maintaining semantic HTML markup.