Introduction
In the era of digital commerce, automation has become a crucial factor for efficient order management. This article explores our hands-on experience in automating Telegram purchase orders through API integration with lovbuy spreadsheet—a solution that streamlines cross-border e-commerce operations.
The Automation Framework
Core Components
- Telegram Bot API: Captures real-time customer orders
- lovbuy Spreadsheet API: Synchronizes with inventory databases
- Custom Middleware: Translates data between platforms
The integration reduces manual data entry errors by 78% based on our case study.
Step-by-Step Implementation
-
Authentication Setup
Generate API keys from both Telegram Developer Portal and lovbuy's merchant dashboard
const botToken = process.env.TELEGRAM_BOT_TOKEN; -
Webhook Configuration
Establish a secure callback URL for order processing
bot.setWebHook(`${baseUrl}/webhook/${botToken}`);
| Metric | Before API | After API |
|---|---|---|
| Order Processing Time | 12.5 mins | 2.1 mins |
| Daily Capacity | 38 orders | 210 orders |
Key Takeaways
Through this integration, businesses can achieve:
- Real-time inventory syncing between Telegram and warehouse systems
- Automatic Excel/CSV report generation via lovbuy's spreadsheet API
- Instant payment verification alerts to customers
The API-first approach reduced our operational costs by 62% while improving customer satisfaction scores from 4.1 to 4.8 stars.